Slowdown in video processing

Incident Report for api.video

Resolved

Queue has been treated, service is back to normal.
An hypervisor failure was identified has the root cause of the slowdown

Posted Dec 10, 2025 - 10:58 UTC

Identified

The root cause has been identified, a fix is being deployed

Posted Dec 10, 2025 - 10:51 UTC

Investigating

We are currently experiencing a significant slowdown in the processing of our customers' videos.
Your content currently being processed may remain stuck in the queue.
An internal investigation is underway to identify the cause of this issue.
We will update this status as soon as possible.

Posted Dec 10, 2025 - 10:09 UTC

This incident affected: Web services.