Delivery issue

Incident Report for api.video

Resolved

This incident has been resolved.

Posted Feb 01, 2021 - 22:13 UTC

Monitoring

The fix has been implemented, deployed in production and we are monitoring the result and the stability of the whole platform.

We apologize to all our customers for the disagreement.

Posted Feb 01, 2021 - 20:47 UTC

Identified

We are migrating private assets management from the legacy database ETCD(a distributed key-value store) to a Postgresql+Redis databases due to a RPC connectivity issue between our different web-services and ETCD servers. The changes are almost ready to go into production.

Posted Feb 01, 2021 - 19:57 UTC

Investigating

We are having problems with the delivery of assets today. Our teams are actively working to resolve the problem.

Posted Feb 01, 2021 - 14:49 UTC

This incident affected: Video On Demand.