Low performance some services

Incident Report for api.video

Resolved

This incident has been resolved. We have made some improvements and it should not occur again.

Posted Nov 27, 2023 - 20:12 UTC

Identified

Low Performance in Video Ingest from URL source and Livestream Recordings (generated after the livestream).
- Video creation from url or migrations may experience delays.
- Livestream recordings may exhibit lower-than-usual performance.

We are implementing optimizations to enhance video processing speed and monitoring system behavior to ensure a swift resolution.

Posted Nov 27, 2023 - 18:10 UTC

This incident affected: Web services and Live Streaming.