Delivery Issues in the US

Incident Report for api.video

Resolved

This incident has been resolved.
Posted Jul 01, 2025 - 15:49 UTC

Identified

We are currently experiencing delivery issues with Video On Demand (VOD) services for users located in the United States. The issue is linked to one of our third-party providers in the region.
Videos that are not currently cached in our CDN may be unavailable or fail to load, while cached content remains accessible. We are actively working with our provider to resolve the problem and will provide updates as progress is made. We apologize for the inconvenience and appreciate your patience.
Posted Jul 01, 2025 - 13:27 UTC
This incident affected: Video On Demand.