High API Errors rate (09:25–09:42 UTC)

Incident Report for api.video

Resolved

Incident Summary:
Between 09:25 UTC and 09:42 UTC, our API returned 500 errors due to an issue with our messaging cluster.

Impact:
During this period, API requests failed, potentially disrupting user workflows.

Root Cause:
The issue was traced to a failure in our messaging cluster, which affected message processing.

Resolution:
Our team identified the problem and restored messaging service, bringing the API back to normal operations by 09:42 UTC.

We apologize for the inconvenience.

Posted Mar 05, 2025 - 09:45 UTC